Cancellation and Return Policy

At PCDealers, we are committed to providing custom gaming PCs that are built specifically to meet each customer’s needs. Please review the following policies regarding cancellations and returns.

Cancellation Policy

Once an order is confirmed, it cannot be cancelled. Each PC is built using new components that are activated and customized specifically for the customer. Therefore, cancelling the order would make these parts considered “used,” meaning they cannot be resold as new. Please review your order details carefully before completing your purchase.

Return Policy

We do not offer returns or exchanges for purchased products. All sales are final for the same reason: the components are new and customized for your PC.

Issue Resolution

If you experience any issues with your PC, such as malfunctions or defects, we are committed to resolving them quickly. Our team provides support and repair services to ensure your product performs as expected.

Please contact us immediately at +971523876706 to report any issue, and we will work with you to find the appropriate solution.